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When it comes to video-recording software that is easy to use, offers bang-up features, and is free of charge, Loom is hard to beat. Its intuitive software, also every bit its video-recording, editing, and sharing capabilities, are fantastic even with a bones account. The added features of a paid Pro account are non inconsiderable, either. Nevertheless, even the best programs occasionally suffer from hiccups and errors that can frustrate you, delay you, and interfere with your recording process.
This guide will aid yous become through whatever technical and performance issues you may come across when using Loom.
How to set problems with the Loom Desktop Customer
When you are having difficulties with the Loom Desktop Customer, one of the easiest things to do is restart the program to eliminate errors. If that does not bear witness to exist a sufficient fix, you tin can likewise effort restarting your computer. Doing so can resolve several issues with the software without farther efforts on your part.
Should yous still feel problems with the Loom Desktop Client, the next step is to meet if the application requires an update. To do so, open up the Loom app, click on the Ellipses in the Client's upper-correct corner, and select Check For Updates. If there is a new version of the app bachelor, it volition automatically download and prompt you lot to restart the Loom Desktop Client for the update to take effect.
If y'all still find yourself experiencing errors with the Loom Desktop Customer, y'all may have to uninstall the programme and reinstall the most electric current version from the Loom website. You lot can manually uninstall information technology via your organization settings — here's how to do it on Windows and MacOS. One time the application has been uninstalled, restart your computer and download the Loom Desktop Client's latest version.
How to fix errors with the Loom Google Chrome extension
As with the Loom Desktop Client, errors with the Loom Google Chrome extension can often exist resolved by restarting your browser and your estimator. Withal, should this not be enough to set up the issues, you lot can also try performing a reset of the Chrome extension itself. To remove the extension from Google Chrome, right-click on the Red Pinwheel Loom Logo and select Remove to delete it from your browser. Once the extension has been removed, you should restart your browser and download the latest Loom Google Chrome extension version.
You can too check to encounter if your version of Google Chrome is current or in need of an update, every bit this can cause errors in the performance of apps and programs. Clearing the cache from Google Chrome tin can also help resolve issues. Yous tin do and then by opening the browser, entering chrome://history/, and selecting Articulate Browsing Data.
How to set up Loom issues with microphones and cameras
If you are experiencing Loom bug failing to tape sound or video correctly, the first affair to do is check whether the effect lies with Loom or your computer itself. One of the easiest ways to practice then is to run diagnostics on your calculator to determine whether there are any issues with your integral devices. You tin can also check your camera or microphone settings to encounter if anything has been accidentally turned off. A free video- and audio-testing website can help you ensure there are no problems with your computer's capabilities.
If you are using external equipment, you should follow the troubleshooting instructions for your particular device and consider contacting the manufacturer.
For more detailed help on fixing audio bug in Windows ten, check out our guide.
If you lot're running Loom on a Mac, try opening your reckoner'southward System Preferences and detect the pick for Security & Privacy. Once you locate the Camera, Microphone, and Screen Recording options, you tin make sure Loom is on the list of allowed access applications. If this fails to resolve the consequence, you should reset your reckoner and reinstall the Loom app.
If the issues are still ongoing, you should contact the Loom Support team to resolve the trouble.
How to gear up microphone and camera issues on Loom Google Chrome Extension
Open Google Chrome and sign in to your My Video page. Click on the Secure Lock Symbol next to the Loom URL, and click Site Setting. From hither, yous tin locate the Photographic camera and Microphone and ensure that y'all have Allow selected for both options. Once yous have finished, you should restart your Chrome browser to finalize the settings.
How to fix audio and visual lag for Loom Desktop Client and Google Chrome extension
Brand sure that you lot have considered the post-obit when setting upward your Loom customer:
- Ensure that your upload speed is at least 5MBps to record content successfully.
- For best results, record when plugged into a power source, as battery life can bear on functioning.
- Close whatever unnecessary programs, apps, or tabs running in your reckoner's background.
- Try recording in 720p or reduce the resolution of the recording.
- If your computer is low on RAM, Loom's transcoding speed can be afflicted, and so check your device's memory. You lot may need more.
- If all else fails, restart your computer.
If you're using the Loom extension, try using the desktop app instead. Alternatively, modify your capture mode to the current tab to accept advantage of Loom's lighter recording mode.
How to fix your Loom video taking too long to process
Having your computer or device connected to a stable net connection is very of import. Longer video tin take a lot longer than usual to upload to a Loom server. If you happen to feel the Loom app or extension crashing, that tin can prevent your files from existence successfully uploaded. Should your video not be processed within half an 60 minutes, y'all can contact Loom with the URL of your video.
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Source: https://www.digitaltrends.com/computing/common-loom-problems-and-how-to-fix-them/